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Keona Health's AI-powered telehealth software automates complex healthcare scheduling & workflows without sacrificing provider control.

June 10, 2022

The alarming nursing shortage All sectors of the nursing workforce—telephone...

June 1, 2022

What is a CRM system in healthcare? CRM stands for Customer Relationship Manager, a...

May 29, 2022

The importance of effective communication in health, nursing, & patient outcomes...

May 26, 2021

Communication with Patients in a Digital-Health Age Good patient Communication is...

April 23, 2021

LEARN ABOUT CHESAPEAKE UROLOGY'S PRINCIPLES FOR SUCCESSFUL DIGITAL TRANSFORMATION...

April 23, 2021

SEE HOW ADVOCATE HEALTH CONTACT CENTER SELF-FUNDS NURSE TRIAGE MODERNIZATION "We are...

March 30, 2021

THE ROLE OF NURSES IN THE GROWTH OF TELEHEALTH The COVID-19 pandemic pushed medical...

March 25, 2021

HEALTHCARE CRM HAS DOCTORS AND PATIENTS SMILING AT VIRGINIA WOMEN’S CENTER "Improves...

February 25, 2021

QUICK, GET REIMBURSED FOR DIGITAL HEALTH WHILE YOU STILL CAN! Telehealth is a...

February 16, 2021

YOU HAVE A DIGITAL FRONT DOOR PROBLEM WHAT IS A DIGITAL FRONT DOOR? The phrase...

February 11, 2021

7 BARRIERS TO EFFECTIVE COMMUNICATION As healthcare quickly increases its digital...

February 9, 2021

FIVE STEPS TO A TELEHEALTH DIGITAL TRANSFORMATION The digital transformation of...

February 4, 2021

5 STEPS TO TURN AROUND PATIENT ANGER TELEHEALTH COMMUNICATION TIPS For a variety of...

February 2, 2021

2021 WILL BE THE YEAR OF TELEHEALTH BURNOUT Telehealth had a massive explosion in...

January 28, 2021

THE 4 KEY ELEMENTS OF CRITICAL THINKING IN NURSE TRIAGE CRITICAL THINKING IS...

December 22, 2020

HAPPY HOLIDAYS! COMMON SENSE FOR THE SEASON We hope each you has a safe and...

December 15, 2020

Seniors are Special: Tips for Telemedicine Communication Remote, Virtual, or...

December 10, 2020

COVID 2021 Needs Triage Nursing NOW More Than Ever! COVID phase two has surfaced its...

December 8, 2020

INTRODUCTION Patient experience is one of the most important factors for any...

December 3, 2020

HEALTHCARE'S SELF-SCHEDULING PROBLEM (TIMES 3!) AND SOLUTIONS Healthcare is stunted...

November 19, 2020

7 Ways to Tick Off Telehealth Patients GUARANTEED DISSATISFIERS

November 17, 2020

NOT SKILLED IN ACTIVE LISTENING? 8 TIPS TO BECOME TELEHEALTH READY. "We have two...

November 12, 2020

THE ONLY 3 WAYS TO ADDRESS PATIENT SCHEDULING ERRORS REMOVING ERRORS MAY REQUIRE...

October 27, 2020

Intro Telehealth is undergoing a sea of change in medical delivery. Long-distance...

October 27, 2020

“Telehealth is here to stay.” – Learn how to optimize its use for better outcomes...

October 27, 2020

WHAT TELEMEDICINE CAN LEARN FROM TELEHEALTH NURSING What Telemedicine Can Learn from...

October 21, 2020

PRACTICAL DYNAMITE A PODCAST BY GINA TABONE Welcome to Practical Dynamite - a...

August 25, 2020

What is a healthcare CRM? (and how does it fit in with my systems?) A CRM (Customer...

July 14, 2020

SERVING THROUGH COVID Since January, 2020, Keona health has made it our ethical goal...

June 8, 2020

I'm Back and Better Than Ever! On December 30, I had open heart surgery at Cleveland...

April 11, 2020

BOOK REVIEW – IT’S YOUR CALL: MASTERING THE TELEPHONES IN YOUR MEDICAL Book Review –...

April 11, 2020

PREVENTING BURNOUT Quick! Off the top of your head, name the best job you ever had....

April 10, 2020

HOW TO GROW 2X WITH THE RIGHT SCORECARD Patient experience is an important leading...

April 10, 2020

BEST PRACTICES FOR NURSING TELEPHONE TRIAGE INTERVIEW Nursing Telehealth Triage has...

April 10, 2020

4 WAYS SMART TELEPHONE TRIAGE TRANSFORMS PATIENT-PROVIDER EXPERIENCE Challenge:...

April 10, 2020

4 REASONS WHY YOU SHOULD CARE ABOUT PATIENT EXPERIENCE & SATISFACTION Until...

April 10, 2020

6 CAUSES OF PATIENT DISSATISFACTION—3 SIMPLE & 3 ADVANCED SOLUTIONS Researchers in...