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The alarming nursing shortage All sectors of the nursing workforce—telephone...
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THE ROLE OF NURSES IN THE GROWTH OF TELEHEALTH The COVID-19 pandemic pushed medical...
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HEALTHCARE CRM HAS DOCTORS AND PATIENTS SMILING AT VIRGINIA WOMEN’S CENTER "Improves...
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QUICK, GET REIMBURSED FOR DIGITAL HEALTH WHILE YOU STILL CAN! Telehealth is a...
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YOU HAVE A DIGITAL FRONT DOOR PROBLEM WHAT IS A DIGITAL FRONT DOOR? The phrase...
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7 BARRIERS TO EFFECTIVE COMMUNICATION As healthcare quickly increases its digital...
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FIVE STEPS TO A TELEHEALTH DIGITAL TRANSFORMATION The digital transformation of...
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5 STEPS TO TURN AROUND PATIENT ANGER TELEHEALTH COMMUNICATION TIPS For a variety of...
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2021 WILL BE THE YEAR OF TELEHEALTH BURNOUT Telehealth had a massive explosion in...
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HAPPY HOLIDAYS! COMMON SENSE FOR THE SEASON We hope each you has a safe and...
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Seniors are Special: Tips for Telemedicine Communication Remote, Virtual, or...
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COVID 2021 Needs Triage Nursing NOW More Than Ever! COVID phase two has surfaced its...
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INTRODUCTION Patient experience is one of the most important factors for any...
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7 Ways to Tick Off Telehealth Patients GUARANTEED DISSATISFIERS
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NOT SKILLED IN ACTIVE LISTENING? 8 TIPS TO BECOME TELEHEALTH READY. "We have two...
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THE ONLY 3 WAYS TO ADDRESS PATIENT SCHEDULING ERRORS REMOVING ERRORS MAY REQUIRE...
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Intro Telehealth is undergoing a sea of change in medical delivery. Long-distance...
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“Telehealth is here to stay.” – Learn how to optimize its use for better outcomes...
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WHAT TELEMEDICINE CAN LEARN FROM TELEHEALTH NURSING What Telemedicine Can Learn from...
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PRACTICAL DYNAMITE A PODCAST BY GINA TABONE Welcome to Practical Dynamite - a...
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What is a healthcare CRM? (and how does it fit in with my systems?) A CRM (Customer...
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SERVING THROUGH COVID Since January, 2020, Keona health has made it our ethical goal...
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I'm Back and Better Than Ever! On December 30, I had open heart surgery at Cleveland...
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BOOK REVIEW – IT’S YOUR CALL: MASTERING THE TELEPHONES IN YOUR MEDICAL Book Review –...
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PREVENTING BURNOUT Quick! Off the top of your head, name the best job you ever had....
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BEST PRACTICES FOR NURSING TELEPHONE TRIAGE INTERVIEW Nursing Telehealth Triage has...
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4 WAYS SMART TELEPHONE TRIAGE TRANSFORMS PATIENT-PROVIDER EXPERIENCE Challenge:...
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4 REASONS WHY YOU SHOULD CARE ABOUT PATIENT EXPERIENCE & SATISFACTION Until...
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6 CAUSES OF PATIENT DISSATISFACTION—3 SIMPLE & 3 ADVANCED SOLUTIONS Researchers in...
