NATURAL LANGUAGE SYMPTOM CHECKER
CONTEXT-AWARE SYMPTOM ALGORITHM
Welcome to the only Health Symptom Checker that guides non-clinical agents or patients through to a recommended level of care or scheduling an appointment with the right provider. Natural language processing means health education is not assumed, and misspellings are no longer a problem.
After symptom assessment or reason for calling, robust logic guides agents or patients through personalized and accurate recommendations using a combination of patient demographics, symptom acuity, geo-location, specialty, and even time of day.
For optimal outcomes, every health decision should be triaged.
IMPROVED SAFETY WHEN SCHEDULING
Health Desk’s symptom checker facilitates non-clinical decision making to support the scheduling process. Patients will self-triage into a visit when that may not be the most appropriate for their symptoms. Start with evidence-based symptom content and health education then add your regional or specialty content as appropriate.
FOSTER YOUR PATIENT LOYALTY AND REDUCE COSTS
Patients love it when they are reassured early and often that they are making the best choice for their health.
Natural Language Symptom Checker not only gives schedulers this ability, but when patient symptoms are high acuity, schedulers can page a provider, recommend a nearby urgent care, or facilitate a 911 call with minimal staff training and overhead. Give patients even more confidence by following up with health information about their symptoms.
BUILT FOR A REMOTE WORKFORCE
Drive visits to telemedicine. Schedulers can document everything directly in your EHR, schedule in your PM, page a provider, forward patients to nurse triage and more all in one page with only a web browser.
No separate connections, no loading multiple tools or requiring your IT to setup a bunch of VPNs. Natural Language Symptom Checker supports over 40 integrations on the back-end, making it trivial for your staff to accomplish what they need to from home.