REFERRAL SERVICE INITIATION
EASILY MAKE REFERRALS WITH HEALTHCARE REFERRAL MANAGEMENT SOFTWARE
Proactively refer patients to needed services, guide population health metrics & drive patients to preventive medicine -- with 1 streamlined tool. Simplify care coordination. Our database of services uses the data from your health system to automate the resource-draining collection, approval, education & messaging requirements in an efficient, streamlined tool. Improve your community’s health & in-house referrals with proactive alerts & logic designed to personalize patient care.
Care Desk Referral Service alerts prompt users for preventive services, annual follow-ups,
community services, and more all based on your logic, patient records, and visit
history. The database is also searchable, allowing for patient requested referral to
services and support. Built into your workflows.
PROACTIVELY OFFER SERVICES
Get in front of your population health needs. Prompt your users to refer patients, based on either the patient history and current chief complaint. Guide patients to the closest service provider and follow-up with information and directions via the communication channel of their choice.
EASILY GUIDE USERS WITH COMPREHENSIVE METADATA
Each service has its own scripting, knowledge base, data collection forms, & geo-location logic. Call handlers simply follow the prompts & don’t need to navigate elsewhere or search third-party websites. Telemedicine made simple!
AUTOMATE COMMUNICATION THAT BOTH PATIENTS & SERVICE PROVIDERS LOVE
Automatically coordinate referrals with automated communication tailored to each service you provide. Send the appropriate referral information to both the service and to the patient. Communication templates are tailored to the need and can use any data available, even letting you build calculations or conditional logic. Embed health information or visit specific instructions, including Google maps, & links for follow-up. Simple!
Give your management the reports they want across all channels & correlated to your encounters. How many emergent cases resulted in users paging a physician? How many of these pages were returned before the patient was sent to the emergency room? Was the ER notified with documentation? Build the reports you need without a line of code.