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PATIENT ENGAGEMENT

EASILY ENGAGE PATIENTS WITH GUIDED ENGAGEMENT PLANS

Proactively engage patients based on their risk factors and history. Drive patients to preventive medicine and health education for their needs. Simplify care coordination. Our database of services uses the data from your health system to automate the resource-draining collection, approval, education & messaging requirements in an efficient, streamlined tool.

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HEALTH DESK MEMBER ALERTS PROMPT USERS FOR PREVENTIVE SERVICES, ANNUAL FOLLOW-UPS, COMMUNITY SERVICES, AND MORE ALL BASED ON RISK FACTORS, VISIT HISTORY, AND YOUR CUSTOM LOGIC. BUILT INTO YOUR WORKFLOWS.

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PROACTIVELY OFFER SERVICES

Get in front of your population health needs. Prompt your users to refer patients, based on either the patient history and current chief complaint. Guide patients to the closest service provider and follow-up with information and directions via the communication channel of their choice.

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EASILY GUIDE USERS WITH COMPREHENSIVE METADATA

Each service has its own scripting, knowledge base, data collection forms, & geo-location logic. Call handlers simply follow the prompts & don’t need to navigate elsewhere or search third-party websites. Telemedicine made simple!

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AUTOMATE COMMUNICATION THAT BOTH PATIENTS & SERVICE PROVIDERS LOVE

Automatically coordinate referrals with automated communication tailored to each service you provide. Send the appropriate referral information to both the service and to the patient. Communication templates are tailored to the need and can use any data available, even letting you build calculations or conditional logic. Embed health information or visit specific instructions, including Google maps, & links for follow-up. Simple!

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HOLISTIC REPORTS

Give your management the reports they want across all channels & correlated to your encounters. How many emergent cases resulted in users paging a physician? How many of these pages were returned before the patient was sent to the emergency room? Was the ER notified with documentation? Build the reports you need without a line of code.

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