Healthcare CRM
Streamline Complex Patient Calls
All service is care. Enhance patient & staff experiences at every touchpoint.
20+
Specialties
100%
Appointment
Accuracy
30%+
Appointments
Self-Scheduled Online
70%
Less Training Time
Integrate Your Call Center Into Your Clinic Workflow
![Screenshot 2023-08-18 at 10.29.18 AM](https://www.keonahealth.com/hs-fs/hubfs/Screenshot%202023-08-18%20at%2010.29.18%20AM.png?width=592&height=190&name=Screenshot%202023-08-18%20at%2010.29.18%20AM.png)
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Patient Access Software Trusted By
![Picture1 1](https://www.keonahealth.com/hs-fs/hubfs/Keonahealth_2023/Images/Picture1%201.png?width=186&height=93&name=Picture1%201.png)
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Innovative Patient Journeys That Help Providers Flourish
Keona Health’s software streamlines the patient journey through:
Hero Agents
AI-guided workflows empower your agents to be confident and dynamic.
The Right Appointment - Always
100% scheduling accuracy whether through patient self-service or your contact center.
Explosive Branding
Marketing and operations unite like never before to ignite growth.
Efficiency Without Compromise
Gain precision and safety without sacrificing freedom and ease.
Devoted & Engaged
Patients
Automated engagement and outreach tools give your patients the sticky experiences they love.
Harmonious Data
Seamless integration with your existing tools means you get a single system of record.
see what clients say about our
patient access software
![#1 Testimonial-1](https://www.keonahealth.com/hs-fs/hubfs/%231%20Testimonial-1.jpg?width=1503&height=1503&name=%231%20Testimonial-1.jpg)
Jordan Sappington
Director of Patient Information
Services, at Golden State Ortho
see what clients say about our
patient access software
![#2 Testimonial-1](https://www.keonahealth.com/hs-fs/hubfs/%232%20Testimonial-1.jpg?width=1514&height=1503&name=%232%20Testimonial-1.jpg)
Kelly Dickerson,
Call Center Manager,
Emerge Ortho
see what clients say about our
patient access software
![Layton](https://www.keonahealth.com/hs-fs/hubfs/Layton.jpg?width=455&height=515&name=Layton.jpg)
Layton Smith,
COO at Urology Austin
see what clients say about our
patient access software
![CIndy Feeley Professional Headshot](https://www.keonahealth.com/hs-fs/hubfs/Keonahealth_2023/Images/CIndy%20Feeley%20Professional%20Headshot.png?width=480&height=480&name=CIndy%20Feeley%20Professional%20Headshot.png)
Cindy Feeley,
Consultant,
Formerly of United Urology
see what clients say about our
patient access software
![VWC Logo-1](https://www.keonahealth.com/hs-fs/hubfs/VWC%20Logo-1.jpeg?width=600&height=600&name=VWC%20Logo-1.jpeg)
Wesley Ralston
at Virginia Women’s Center
see what clients say about our
patient access software
![#5 Testimonial-1](https://www.keonahealth.com/hs-fs/hubfs/%235%20Testimonial-1.jpg?width=1446&height=1459&name=%235%20Testimonial-1.jpg)
Shelley Rogers
Owner of PRN, Inc.
see what clients say about our
patient access software
![#6 Testimonial-1](https://www.keonahealth.com/hs-fs/hubfs/%236%20Testimonial-1.jpg?width=1496&height=1471&name=%236%20Testimonial-1.jpg)
Angel Jordan
Clinical Manager
Emerge Ortho
![#1 Testimonial](https://www.keonahealth.com/hs-fs/hubfs/%231%20Testimonial.jpg?width=1503&height=1503&name=%231%20Testimonial.jpg)
![#2 Testimonial](https://www.keonahealth.com/hs-fs/hubfs/%232%20Testimonial.jpg?width=1514&height=1503&name=%232%20Testimonial.jpg)
![Layton](https://www.keonahealth.com/hs-fs/hubfs/Layton.jpg?width=455&height=515&name=Layton.jpg)
![CIndy Feeley Professional Headshot](https://www.keonahealth.com/hs-fs/hubfs/Keonahealth_2023/Images/CIndy%20Feeley%20Professional%20Headshot.png?width=480&height=480&name=CIndy%20Feeley%20Professional%20Headshot.png)
![virginia-womens-center](https://www.keonahealth.com/hs-fs/hubfs/virginia-womens-center.png?width=120&height=90&name=virginia-womens-center.png)
![#5 Testimonial](https://www.keonahealth.com/hs-fs/hubfs/%235%20Testimonial.jpg?width=1446&height=1459&name=%235%20Testimonial.jpg)
![#6 Testimonial](https://www.keonahealth.com/hs-fs/hubfs/%236%20Testimonial.jpg?width=1496&height=1471&name=%236%20Testimonial.jpg)
![Tori](https://www.keonahealth.com/hs-fs/hubfs/Tori.jpg?width=233&height=233&name=Tori.jpg)
Keona’s Healthcare CRM, CareDesk, is a
Clinically-Crafted System
That makes intricate access easy by taking the weight off your staff.
Online Patient Self-Scheduling
100% scheduling accuracy and utilization without sacrificing provider control.
- Seamless self-service that patients love.
- 30%+ of all appointments scheduled online.
- Fewer phone calls, lower operating costs, less staffing pressure.
![Online_Patient_Self-Sceduling](https://www.keonahealth.com/hs-fs/hubfs/Keonahealth_2023/Images/Online_Patient_Self-Sceduling.jpg?width=5268&height=3772&name=Online_Patient_Self-Sceduling.jpg)
Agent Intelligent Scheduling
AI-guided call support empowers your agents to perform every task with confidence and precision.
- Fewer provider complaints.
- 10% increase in revenue.
- 100% reduction in agent training time.
![Agent_Intelligent_Scheduling](https://www.keonahealth.com/hs-fs/hubfs/Keonahealth_2023/Images/Agent_Intelligent_Scheduling.jpg?width=3293&height=1852&name=Agent_Intelligent_Scheduling.jpg)
Nurse Triage
Built-in clinical guidance, fluid EHR integration, and embedded patient education tools create superior teletriage service.
- 30%-60% reduction in triage handle times.
- 66% less training time.
- AI-powered HIPAA compliance, STCC guidelines, and intelligent escalation procedures.
![Nurse Triage](https://www.keonahealth.com/hs-fs/hubfs/Keonahealth_2023/Images/Nurse%20Triage.jpg?width=5592&height=3507&name=Nurse%20Triage.jpg)
Healthcare Call Center
AI-automated workflows streamline patient access, modernize the patient experience, and optimize your operations.
- Improved first call resolution, 25%+ more calls handled per hour, diminished wait times for patients.
- 70% reduction in training time for agents.
- Scalable operations using a single system of record.
![Healthcare_Call_Center](https://www.keonahealth.com/hs-fs/hubfs/Keonahealth_2023/Images/4a.jpg?width=5760&height=3840&name=4a.jpg)
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