Healthcare is stunted trying to solve its access problem -- a problem that other industries have already solved. In this age of on-demand access, consumers are accustomed to an array of convenient...
GUARANTEED DISSATISFIERS Are you guilty of committing these common telehealth sins? They plummet customer satisfaction scores and derail patient-retention efforts. In the interest of improving the...
"We have two ears and one tongue so that we would listen more and talk less." -Diogenes Everyone thinks they are good listeners, but recent research shows that poor habits affect more than 70% of all...
REMOVING ERRORS MAY REQUIRE TOUGH CHOICES Patient scheduling has always been difficult. During COVID it became a real nightmare for some, as changing scheduling practices led to confusion,...
Whether your organization is ready for a full telehealth platform, or whether you simply want to add a single offering as a telehealth service, Keona has a solution for you. Embracing holistic...
“Telehealth is here to stay.” – Learn how to optimize its use for better outcomes
What Telemedicine Can Learn from Telehealth Nursing
PRACTICAL DYNAMITE A podcast by Gina Tabone This podcast covers practice tips for telehealth: including scheduling, telemedicine & nurse triage. Telehealth is challenging. But you don't have to...
A CRM (which stands for customer relationship manager)is a database of potential and current customers that is combined with automation tools to manage interactions and relationships.
Since January, 2020, Keona health has made it our ethical goal to provide as much effort as is needed in assisting our clients in the battle against COVID. For some, call volumes skyrocketed. Helping...
