June 20, 2025
At 8:03 AM, Heather logs into her headset, already bracing for a full day. She’s a...
June 20, 2025
Tatiana is a 42-year-old working mom of two with a demanding full-time job. Lately,...
June 18, 2025
Healthcare leaders are navigating an era where patient experience is as critical as...
June 5, 2025
If you work in healthcare, you know how overwhelming patient calls can be. Every...
March 30, 2021
The COVID-19 pandemic pushed medical institutions around the world to adopt new...
