Healthcare CRM
Harmonize Your Patient Access
Be the provider patients want and need
20+
Specialties
100%
Appointment
Accuracy
30%+
Appointments
Self-Scheduled Online
70%
Less Training Time
Integrate Your Call Center Into Your Clinic Workflow






Patient Access Software Trusted By







Innovative Patient Journeys That Help Providers Flourish
Keona Health’s software streamlines the patient journey through:
Hero Agents
AI-guided workflows empower your agents to be confident and dynamic.
The Right Appointment - Always
100% scheduling accuracy whether through patient self-service or your contact center.
Explosive Branding
Marketing and operations unite like never before to ignite growth.
Efficiency Without Compromise
Gain precision and safety without sacrificing freedom and ease.
Devoted & Engaged
Patients
Automated engagement and outreach tools give your patients the sticky experiences they love.
Harmonious Data
Seamless integration with your existing tools means you get a single system of record.
see what clients say about our
patient access software

Jordan Sappington
Director of Patient Information
Services, at Golden State Ortho
see what clients say about our
patient access software

Kelly Dickerson,
Call Center Manager,
Emerge Ortho
see what clients say about our
patient access software

Layton Smith,
COO at Urology Austin
see what clients say about our
patient access software

Cindy Feeley,
Consultant,
Formerly of United Urology
see what clients say about our
patient access software

Wesley Ralston
at Virginia Women’s Center
see what clients say about our
patient access software

Shelley Rogers
Owner of PRN, Inc.
see what clients say about our
patient access software

Angel Jordan
Clinical Manager
Emerge Ortho








Keona’s Healthcare CRM, Care Desk, is a
Clinically-Crafted System
That makes intricate access easy by taking the weight off your staff.
Online Patient Self-Scheduling
100% scheduling accuracy and utilization without sacrificing provider control.
- Seamless self-service that patients love.
- 30%+ of all appointments scheduled online.
- Fewer phone calls, lower operating costs, less staffing pressure.

Agent Intelligent Scheduling
AI-guided call support empowers your agents to perform every task with confidence and precision.
- Fewer provider complaints.
- 10% increase in revenue.
- 100% reduction in agent training time.

Nurse Triage
Built-in clinical guidance, fluid EHR integration, and embedded patient education tools create superior teletriage service.
- 30%-60% reduction in triage handle times.
- 66% less training time.
- AI-powered HIPAA compliance, STCC guidelines, and intelligent escalation procedures.

Healthcare Call Center
AI-automated workflows streamline patient access, modernize the patient experience, and optimize your operations.
- Improved first call resolution, 25%+ more calls handled per hour, diminished wait times for patients.
- 70% reduction in training time for agents.
- Scalable operations using a single system of record.

Start the Journey
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