Health Desk makes omni-channel patient access fast and simple.
Connect your team with patients across the entire healthcare journey, from scheduling to triage to follow-up. Health Desk improves the patient access experience, grows revenue, and raises utilization.
1 (Artificial) Intelligent Scheduling
Artificial Intelligence (AI) gives your providers control of their schedule AND centralizes scheduling. Once you train the AI to deliver your providers’ preferences, both patients and call-center staff can schedule complicated visits 24/7 without error. Earn trust while finally tracking the results of your marketing campaigns.
Utilize AI To Maximize
The digital front door carries inherent risks that can be avoided. Give patients and staff clear decision support before they take a potentially dangerous action. Ask about patient symptoms to guide patients to the right care, backed by Harvard Health experts. Leverage gold-standard Schmitt-Thompson algorithms to guide your triage nurses. Automate escalation steps to improve safety.
3 Fully Integrated With Your Apps
One streamlined interface integrated with all your unique tools.
Keona Health supports over 40 integrations, providing users with a single seamless experience.
Manage Digital Access And
Contact Center From One Place
Patient access has never been managed so easily. See web interaction statistics and manage queues in real-time. Measure the effectiveness of your marketing campaigns. Take quick action in response to real patient decisions. Coach your users and improve workflows with holistic reports.