Healthcare CRM
CareDesk, an AI-powered healthcare CRM built specifically for medical professionals, optimizes the patient experience.
Patient Self-Scheduling
Designed for Providers, Made for Patients
Triage Software
Triaging patients is typically complex and involves a lot of variables, leading to errors, long queues and a long list of other unpleasant effects.
Integration
Every tool used by a contact center can be integrated into a single interface.
Intelligent Scheduling
Tired of scheduling errors, missed appointments, and unbooked appointment slots?
Healthcare Campaigns
Coordinate outbound email, SMS and call campaigns. Tie marketing campaigns to specific appointments for true ROI.
Knowledge Base
Deliver the information your agents need when they need it without making them search
Business Intelligence
Equip your supervisors with superpowered insights!
Queue Manager
CareDesk Queue Manager is a powerful tool for managing clinical communication.
Patient Engagement
Proactively engage patients based on their risk factors and history.
Symptom Checker
The Only Digital Healthcare Symptom Checker that guides non-clinical agents or patients.
Staff Burnout and Turnover
Skilled staff burn out when every day is spent managing volume, rules, and interruptions.
Overwhelmed By Calls
Patients get helped the first time they reach out. Repetitive requests complete automatically.
Revenue Plateau
Hidden bottlenecks that prevent patients from getting scheduled, seen, and completed are removed
Scheduling Chaos
When scheduling rules live in people’s heads, errors are inevitable.
Inconsistent Nurse Triage
When triage decisions vary by who answers the call, risk increases.
Urology
Book more urology procedures while no-shows drop by over 10%.
Primary Care
Increase preventive visits, reduce lost-to-follow-up across every age group, and achieve 100% encounter documentation.
Women's Health
Reduce missed prenatal, screening and fertility visits — while reducing staff onboarding time by 70%.
Dermatology
Route cosmetic-sounding requests hiding medical urgency correctly, and see up to 94% cancellation.
Orthopedics
Keep your OR blocks full and reduce patient callbacks by 34%.
Pediatrics
Give worried parents answers faster — and urgent children seen sooner with 60% self-scheduled appointments.
Cardiology
Get critical cardiac patients seen days sooner — without overwhelming your team.
Vision Care
Get urgent vision problems seen faster and stop wrong appointment types by over 25%.
EVALUATE
Case Studies
Our highly optimized healthcare scheduling software gives both patients and providers exactly what they need 24/7, anywhere.
Webinars
Keona Health's (care)fully designed healthcare CRM gives both patients & providers exactly what they need 24/7, anywhere.
Company News
Keona Health's (care)fully designed healthcare CRM gives both patients & providers exactly what they need 24/7, anywhere.