What Kara Handles For You.

Smart Scheduling

Smart Scheduling

Deflect 50%+ of scheduling calls by solving the calls that tie your staff in knots—prerequisites, provider rules, insurance tangles

Administrative Services

Administrative Services

Handle the interruptions that steal time from patient care—billing questions, refills, test results, provider messages

Deployment Flexibility

Deployment Flexibility

Start deflecting calls quickly. Scale deflection when ready with full call center integration

After-Hours

Lifecycle Handling

Upgrade from message-taking to appointment-making. Handle after-hours scheduling complexity that answering services can’t manage

Recapture the Patients, and Revenue, That is Walking Away

Your organization will benefit from:
Staffing reduction

192 hours

Staff time saved in scheduling and administration per provider per year

Revenue recovery

$72,000

Revenue recoverd through higher call conversion and reduced abandonment

Scalable growth

10× ROI

With performance guarantees, we share the risk - giving you credits back if your implementation misses targets

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What makes Kara Different?

Completes end-to-end calls, not just intake

Seamless AI to human handoff inside our contact center interface

Safety controls: intent checks, fallback, human review

Built for healthcare workflows and compliance

Works with your existing tech stack.

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FAQ

Will CareDesk Kara hallucinate or make unsafe decisions?

No. CareDesk Kara uses strict guardrails and routes uncertain cases to a human.

How: Workflows use intent checks and fallback logic to prevent unsafe calls.

Example: 90% of edge cases are flagged for nurse review before reaching patients.

What’s the accuracy/error rate of using CareDesk Kara?

Kara matches or exceeds nurse triage benchmarks.

How: Workflows are continuously validated against clinical data and call center outcomes.

Example: Independent audits show >95% alignment with human decisions.

What does CareDesk Kara implementation take?

CareDesk Kara implementation is quick with minimal disruption.

How: Standard APIs integrate with EHRs and call center software.

Example: Most organization go live in 4–6 weeks.

How is CareDesk Kara pricing structured?

Pricing for CareDesk Kara is transparent and scalable.

How: Your cost is based on call volume, not per-seat licenses.

Example: Both small clinics and large systems find it affordable and are already using it.

What’s the patient experience using CareDesk Kara?

The patient experience for using CareDesk Kara is fast, clear, and frustration-free.

How: Kara routes, schedules, and resolves common requests, then escalates seamlessly, if needed.

Example: Median wait time drops from hours to minutes.

How does AI-to-human handoff work?

AI-to-human handoff works instantly and seamlessly with CareDesk Kara.

How: Full call context passes into the agent console, no repeating for the patient.

Example: 1 in 8 calls smoothly escalates, saving staff time while ensuring safety.

How is PHI handled?

CareDesk Kara is HIPAA-compliant and secure.

How: Data is protected with end-to-end encryption, access controls, and regular audits.

Example: All PHI is encrypted in transit and at rest.

See everything Kara can do

Scheduling: new appointments, reschedule, reminders, cancellations

Clinical ops: refills, referrals, results routing

Admin: eligibility, directions, hours

After-hours: voicemail replacement, callback scheduling

PERFORMANCE GUARANTEE: ROI target backed for qualified organizations.