Healthcare CRM

CareDesk, an AI-powered healthcare CRM built specifically for medical professionals, optimizes the patient experience.

Patient Self-Scheduling

Designed for Providers, Made for Patients

Triage Software

Triaging patients is typically complex and involves a lot of variables, leading to errors, long queues and a long list of other unpleasant effects.

Integration

Every tool used by a contact center can be integrated into a single interface.

Intelligent Scheduling

Tired of scheduling errors, missed appointments, and unbooked appointment slots?

Healthcare Campaigns

Coordinate outbound email, SMS and call campaigns. Tie marketing campaigns to specific appointments for true ROI.

Knowledge Base

Deliver the information your agents need when they need it without making them search

Business Intelligence

Equip your supervisors with superpowered insights!

Queue Manager

CareDesk Queue Manager is a powerful tool for managing clinical communication.

Patient Engagement

Proactively engage patients based on their risk factors and history.

Symptom Checker

The Only Digital Healthcare Symptom Checker that guides non-clinical agents or patients.

Urology

Book more urology procedures while no-shows drop by over 10%.

Primary Care

Increase preventive visits, reduce lost-to-follow-up across every age group, and achieve 100% encounter documentation.

Women's Health

Reduce missed prenatal, screening and fertility visits — while reducing staff onboarding time by 70%.

Dermatology

Route cosmetic-sounding requests hiding medical urgency correctly, and see up to 94% cancellation.

Orthopedics

Keep your OR blocks full and reduce patient callbacks by 34%.

Pediatrics

Give worried parents answers faster — and urgent children seen sooner with 60% self-scheduled appointments.

Cardiology

Get critical cardiac patients seen days sooner — without overwhelming your team.

Vision Care

Get urgent vision problems seen faster and stop wrong appointment types by over 25%.

Keona Health Co-Founder Explains Why AI Conquers Stress In Teletriage

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March 23, 2023

Ryan Hunt

Keona Health Co-Founder Explains Why AI Conquers Stress In Teletriage

Read Stephen Dean's full interview with Healthcare IT News: "How AI can ease the burden of stressed-out teletriage nurses"

Keona Health Co-Founder & COO Stephen Dean sat down with Healthcare IT News to discuss how cutting-edge technology is transforming telephone triage: "Identifying clinical workflow flaws and creating a strategy for improvements, implementing decision support software to reduce call center pressures and using AI-powered teletriage all are key..."

How We Turned the Challenge Into Results

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Posted By

Ryan Hunt

Ryan Hunt: Discover his expertise in digital development at Keona Health and explore innovative healthcare solutions that enhance patient experiences.

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