Watch: Telephone Triage Training Session With Cleveland Clinic's Teletriage Founder
Learn the essentials of successful telephone triage from Gina Tabone, the founder of Cleveland Clinic’s teletriage department.
- Leverage evidence-based protocols like STCC to guide triage decisions
- Discover how triage nurses independently resolve 55% of patient calls
- The future of nurse triage: empathy in the AI era
- Explore the trust-building power of telephone nurses
- Quality monitoring tips
Watch the live training video—free bonus video included 🍾
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Watch: Telephone Triage Training Session With Cleveland Clinic's Teletriage Founder
Learn the essentials of successful telephone triage from Gina Tabone, the founder of Cleveland Clinic’s teletriage department.
- Leverage evidence-based protocols like STCC to guide triage decisions
- Discover how triage nurses independently resolve 55% of patient calls
- The future of nurse triage: empathy in the AI era
- Explore the trust-building power of telephone nurses
- Quality monitoring tips
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Watch the nurse onboarding session (it's free 😎)
Crush it at your contact center.
We respect your privacy. Your information is safe
Exclusive Video: Cleveland Clinic Leader Trains New Telephone Nurses
Learn essential remote triage skills from Gina Tabone, the founder of Cleveland Clinic’s teletriage department.
- Leverage evidence-based protocols like STCC to guide triage decisions
- Discover how triage nurses independently resolve 55% of patient calls
- The future of nurse triage: Human expertise in the AI era
- Explore the trust-building power of telephone nurses
- Quality monitoring tips for continuous triage improvement
- Adapt the nursing process for telephone triage scenarios
Our Trusted Partners






The Art Of Telephone Campassion

Nurses = #1 Most Trusted Profession
Learn how your skills can impact patient outcomes, reduce unnecessary ER visits, and provide critical support to medical practices.
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Patient Trust = Compliance
Develop the unique blend of critical thinking & empathy required to guide patients effectively, even without face-to-face interaction.
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Compliance = Optimal Outcomes
Data confirms that virtual triage outcomes are the most optimal if performed by skilled RNs rather than on-call providers
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