Healthcare_CRM_Capterra

A one-page workspace gives each team member everything they need to solve patient requests

Health Desk is a healthcare CRM built for your team and patients. Contact center automation built in tandem with patient engagement automation. Let patients answer any questions they have themselves, while they're still connected to the nurse and agent behind the scenes.

Supports numerous decision support tools specifically for healthcare:

AI based Symptom Checker
Nurse Telehealth Triage
Scheduling Optimization
Customized scripts & workflows
and more...

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Million Patients Served

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Natural phrases mapped by AI to clinical concepts

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%

Reduced staff onboarding time

Integrates with your existing systems

About Keona

We at Keona Health believe you can only improve the patient experience by improving your team experience. We make Health Desk, a Patient Access and Healthcare CRM platform that provides the best care to patients with superior tools for those who serve patients. Purpose built to provide flexibility with workflow solutions, the Health Desk platform unifies data from multiple sources allowing health providers to deliver effortless, consistent and personalized service and support through a single view.