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"Patient Access Model"—Next Steps


February 1, 2023

"I Need To Transform Access & Staffing"

Thanks for attending (or not attending 😂) my “Patient Access Model” workshop!

In the relentlessly complex healthcare industry, if you’re serious about true, long-term changes in your organization’s processes—changes that will empower your patients; that will shatter the Staffing Trap; that will increase your self-scheduled appointments by more than 30%—then you need to commit to the only system that has been proven to succeed time and again.

We are in healthcare. We are saving lives and serving those in need. That’s why I’m so passionate about getting you started down a new path: a better path to optimizing patient access. Are you ready? Then take one of these actions:

  • I want to watch the webinar recording:

  • I want free education and tips: At the bottom of the page, sign-up for our newsletter to receive FREE tips and how-to’s for staffing, scheduling, triage, and all things patient access.

  • I'd like to explore Keona's software, Care Desk, for my organization: Click the orange Request A Demo button at the top of this page.

  • I'm interested in patient access consulting: Book a free initial consultation with me directly by clicking this link: We will evaluate your current situation, and we will discuss ways we can improve your patient access system.

Can’t wait for the meeting or the tips? Check out these helpful resources in the meantime:

Patient Access Tips

"14 Cures For The Nurse Staffing Crisis"

"5 Steps To Turn Around Patient Anger"

"8 Solutions To The No-show Problem"

Informative Technology Articles

“Best Patient Scheduling Software 2023”

“How Clinical AI Answers Healthcare Call Center Staffing Shortages”

“Why Healthcare CRM Software Is A Crucial Telemedicine Tool”

“Why Automating Your Teletriage System Is Critical For Patient Access”

Care Desk Case Studies

Chesapeake Urology Case Study

Virginia Women’s Center Case Study

Advocate Contact Center Case Study

P.S. Don’t hesitate to reach out to me with any questions. We’re here to help you.

Want to see a free demo of Care Desk? Click the orange Request A Demo button at the top of this page.

Sign up for free education & tips here:


Posted By

Stephen Dean

Stephen first built his career in information technology, working as a developer for Hewlett-Packard and several start-ups. He received his MBA from Duke before co-founding Keona Health, where he manages all facets of finance, marketing, and operations.

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