Stephen Dean
Stephen first built his career in information technology, working as a developer for Hewlett-Packard and several start-ups. He received his MBA from Duke before co-founding Keona Health, where he manages all facets of finance, marketing, and operations.
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August 17, 2023
Picture this: a medical call center, buzzing with frantic energy, phones ringing off...
August 14, 2023
A whopping 88% of patients say their choice of a healthcare provider hinges not on...
August 8, 2023
Training time is a vital operational metric for healthcare call center agents Agents...
August 3, 2023
Your contact center is half-empty. Your phone lines are on fire but you don't have...
May 4, 2023
EmergeOrtho provides patient-centered orthopedic care Office Locations: 45+ in 21...
December 6, 2022
Why should healthcare organizations care about telehealth? Telehealth access systems...
November 3, 2022
Transcript 25 Years of Nurse Triage Practice Keona Health Transcript STEPHEN DEAN My...
October 21, 2022
Patient no-shows & missed patient appointments are a growing concern for healthcare...