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Stephen Dean

Stephen Dean

Stephen first built his career in information technology, working as a developer for Hewlett-Packard and several start-ups. He received his MBA from Duke before co-founding Keona Health, where he manages all facets of finance, marketing, and operations.

August 17, 2023

Picture this: a medical call center, buzzing with frantic energy, phones ringing off...

August 14, 2023

A whopping 88% of patients say their choice of a healthcare provider hinges not on...

August 8, 2023

Training time is a vital operational metric for healthcare call center agents Agents...

August 3, 2023

Your contact center is half-empty. Your phone lines are on fire but you don't have...

May 4, 2023

EmergeOrtho provides patient-centered orthopedic care Office Locations: 45+ in 21...

December 6, 2022

Why should healthcare organizations care about telehealth? Telehealth access systems...

November 3, 2022

Transcript 25 Years of Nurse Triage Practice Keona Health Transcript STEPHEN DEAN My...

October 21, 2022

Patient no-shows & missed patient appointments are a growing concern for healthcare...