Stephen Dean

Stephen Dean

Stephen first built his career in information technology, working as a developer for Hewlett-Packard and several start-ups. He received his MBA from Duke before co-founding Keona Health, where he manages all facets of finance, marketing, and operations.

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http://keonahealth.com/4-ways-smart-telephone-triage-transforms-the-patient-provider-experience

April 10, 2020

4 WAYS SMART TELEPHONE TRIAGE TRANSFORMS PATIENT-PROVIDER EXPERIENCE

Challenge: There are more patients, but reimbursement is declining One of the big...

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Stephen Dean

4 REASONS WHY YOU SHOULD CARE ABOUT PATIENT EXPERIENCE & SATISFACTION

April 10, 2020

4 REASONS WHY YOU SHOULD CARE ABOUT PATIENT EXPERIENCE & SATISFACTION

Until recently, medical practices have had the luxury of ignoring patient experience...

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Stephen Dean

6 CAUSES OF PATIENT DISSATISFACTION—3 SIMPLE & 3 ADVANCED SOLUTIONS

April 10, 2020

6 CAUSES OF PATIENT DISSATISFACTION—3 SIMPLE & 3 ADVANCED SOLUTIONS

Researchers in Florida found the top 6 factors for patient dissatisfaction for an...

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Stephen Dean

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