image 2

New Free Patient Access Guide Reveals How To Solve Staffing At Your Call Center

"We’ve doubled our number of providers and we have not had to add one single service staff position.”
istockphoto-1289220949-2048x2048 1

Kelly Dickerson,

Call Center Manager, EmergeOrtho

Get instant access to 'The Pulse'—just fill out the form & click sign up

StaffingDownloadsGraphic-4
You get:
  • 8 video trainings

  • 10 written lessons

  • 14 downloadable checklists and tools

  • Delivered in small units over the course of 10 weeks—FREE!

You'll learn the secrets to success:
  • Transform Your Training Process To Just 2 Days. Leverage Simple Standards to slash your onboarding from weeks to just 48 hours—the Michael Jordan of agent training metrics.

  • The 5 Deadly Sins Of Healthcare Call Center Management. Learn proven strategies to conquer them and create a dynamic, thriving call center environment.

  • The Truth About Tribal Knowledge. You've been lied to if you think tribal knowledge enhances your organization. Uncover why it's a debilitating curse.

  • And much, much more!