11 Apr [WEBINAR] OPTIMIZE A NON-CALL CENTER WORKFLOW FEATURING TERRY ROLLO
We’ve discussed call center optimization. But many practices aren’t using a call center. August’s guest, Terry Rollo, will discuss how to optimize a distributed telephone process. Northern Virginia Pediatrics uses Allscripts EHR with a distributed phone process. Learn how to spread the workload, get back to patients quickly, and automate tasks for those working the phones.