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Is your healthcare call center getting crushed under the weight of frustrated...
August 28, 2023
Why you’re failing at patient self-scheduling You’ve likely tried everything....
August 24, 2023
A healthcare call center in Seattle recently experienced a painful lesson when they...
May 25, 2023
Google Analytics 4 is an entirely new version of Google Analytics that is more...
March 20, 2023
Tipping Point In 2000, social scientist Malcolm Gladwell popularized the “tipping...
January 9, 2023
Why teletriage is uniquely difficult Imagine being a triage nurse at the emergency...
October 7, 2022
Medical call centers & other healthcare organizations are in dire staffing...
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The problem with your telehealth workflow management You’re likely tired of doing...
