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Learning Resources

Harmonize Your Patient Access

January 9, 2023

Why teletriage is uniquely difficult Imagine being a triage nurse at the emergency...

November 18, 2022

The urgent problems facing patient appointment scheduling at the contact center I...

November 3, 2022

Transcript 25 Years of Nurse Triage Practice Keona Health Transcript STEPHEN DEAN My...

September 23, 2022

Gina Tabone, MSN, has led nurse staffing for over 25 years. She talks with Stephen...

August 5, 2022

What does a telephone triage nurse do? Telephone triage, also known as telehealth...

June 10, 2022

The alarming nursing shortage All sectors of the nursing workforce—telephone...

June 2, 2022

How has technology affected nursing? Much of our lives are now lived in the digital...

May 29, 2022

The importance of effective communication in health, nursing, & patient outcomes...