Skip to content

Learning Resources

Harmonize Your Patient Access

October 16, 2023

Implementing major changes in a healthcare call center is no easy feat You need full...

August 17, 2023

Picture this: a medical call center, buzzing with frantic energy, phones ringing off...

May 25, 2023

Google Analytics 4 is an entirely new version of Google Analytics that is more...

March 20, 2023

Tipping Point In 2000, social scientist Malcolm Gladwell popularized the “tipping...

October 7, 2022

Medical call centers & other healthcare organizations are in dire staffing...

September 7, 2022

The problem with your telehealth workflow management You’re likely tired of doing...

July 8, 2022

What is Patient 360? In the healthcare industry, Patient 360 refers to a...

June 5, 2022

What is a CRM system in healthcare? CRM stands for Customer Relationship Manager, a...