High patient satisfaction can increase revenue, reduce costs, and prevent malpractice lawsuits. Learn how phone triage and patient call support can bring these benefits to your practice during a 50...
Until recently, medical practices have had the luxury of ignoring patient experience metrics. Times are changing and failing to consider this important dynamic can now lead to lower revenues,...
Join Julie Bray, Director of Operations as Virginia Women’s Center, and Stephen Dean as they discuss tips for improving telephone triage practice during this webinar hosted by Keona Health.
Researchers in Florida found the top 6 factors for patient dissatisfaction for an Adult Primary Care Unit. The purpose of the research was to determine if a Plan-Do-Study-Act (PDSA) model would...