Chapel Hill, NC, June 30, 2020 – Keona Health, the innovative developer of Care Desk, an AI-driven workflow, healthcare contact center CRM, and patient access platform, is pleased to announce Darin Southard has joined its leadership team as Chief Commercial Officer (CCO).
Southard said, “the reason I chose to join Keona is the company’s innovative platform that helps healthcare organizations solve some of its biggest challenges; triaging and getting patients scheduled at the appropriate level of care, whether it’s a telehealth or in-person appointment. COVID 19 has certainly changed the way healthcare services are scheduled and delivered and the Keona Care Desk platform integrates with the health system’s EMR to streamline that process.”
“We are excited to have Darin join our executive team to lead our sales and marketing efforts to drive new growth at Keona,” said Keona CEO Oakkar Oakkar. “He brings a wealth of experience that will help us transform the way we partner with healthcare organizations to drive operational efficiency, improve patient experience, and save costs.”
As CCO, Southard will provide leadership, management and strategy to ensure Keona Health continues its rapid growth while continuing to provide superior value to the healthcare organizations that partner with Keona.
Southard has more than 20 years of experience leading sales/marketing and product teams at several leading healthcare companies. Before joining Keona, Darin was vice president of growth at InformedDNA, a leading precision medicine and genetic services company.
Prior to that, Southard served as General Manager at Clinical Solutions where he led sales and implementation efforts at some of the largest nurse triage call center customers in the world, including government sponsored programs in the U.K. and Canada, and many health systems/plans in the U.S.